Last updated: 14-01-2024
Thank you for choosing 11 Avatar for your digital marketing services. Please read this policy carefully before engaging our services.
1. Refund Policy:
As our services are digital marketing services and not physical products, the following refund policy applies:
a. **Initial Payment:** All payments made at the initiation of the service are non-refundable.
b. **Monthly/Subscription Payments:** Monthly or subscription-based payments are non-refundable. Refunds will not be provided for any unused portion of the service.
c. **Performance-based Services:** In cases where specific performance-based services are outlined in a separate agreement, refunds will be considered based on the terms specified in that agreement.
2. Cancellation Policy:
a. **Monthly/Subscription Services:** You may cancel your monthly or subscription-based services at any time. However, no refunds will be provided for the remaining unused portion of the service.
b. **Performance-based Services:** Cancellation of performance-based services will be subject to the terms outlined in the specific agreement for those services.
3. Procedure for Refund and Cancellation:
a. To request a refund or cancel a service, please contact our customer support team at support@11avatardigitalhub.com or call us at +91-8959592006.
b. Refund requests and cancellations must be made before the start of the next billing cycle to avoid charges for the subsequent month.
4. Changes to Refund & Cancellation Policy:
We reserve the right to modify this Refund & Cancellation Policy at any time without prior notice. Changes will be effective immediately upon posting on our website. It is your responsibility to review this policy periodically for updates.
5. Contact Us:
If you have any questions about our Refund & Cancellation Policy, please contact us at:
- 11 Avatar
- Email: support@11avatardigitalhub.com
- Phone: +91-8959592006
- Website: https://11avatardigitalhub.com/
By engaging our services, you acknowledge that you have read, understood, and agreed to the terms of this Refund & Cancellation Policy.
